AI-powered workplace services supporting a modern digital workplace for employees

A workplace designed around people, not technology

When technology simply works, people do their best work. DXC Workplace Services combines AI, intelligent orchestration and human expertise to anticipate employee needs, resolve issues before they disrupt work and create a workplace where technology disappears into the background—so people can stay focused on what matters.

TALK TO AN EXPERT

The workplace should adapt to your people

Employees don't judge the workplace by the technology they use.

They judge it by whether they can get work done.

Every slow device, forgotten password or service desk ticket interrupts momentum. Individually they're small frustrations. Together they become lost productivity, lower engagement and unnecessary complexity.

Many organizations have invested heavily in workplace technology, yet employees still navigate fragmented tools and disconnected experiences.

The answer isn't more technology. It's making everything you have work together.

DXC Workplace Services brings together Agentic AI, intelligent orchestration and human expertise to anticipate needs, resolve issues before they disrupt work and continuously improve the employee experience.

The result is a workplace where technology becomes almost invisible—quietly enabling people to do their best work.

Video

See what workplace experiences that feel proactive, personal and almost effortless looks like

Watch video

Better workplace experiences. Better business outcomes

The best workplace experiences aren't measured by the technology behind them—they're measured by the outcomes they create. DXC Workplace Services transforms everyday work through measurable business outcomes:

40%
reduction in operational complexity
60%
fewer service desk calls
50%
of device issues resolved before employees notice
15+ hours
of productivity returned to every employee each month

Customer Stories

Global workforce supported through integrated digital workplace services at Carnival
Travel and transportation

Simplifying workplace services for a global workforce

DXC transformed Carnival's workplace experience by connecting services, simplifying support and helping employees stay productive across a global workforce.

EXPLORE MORE
Frontline and office employees connected through enterprise workplace solutions at Vale
Mining

Keeping frontline and office workers connected worldwide

DXC delivers secure, reliable workplace services for Vale, helping a global workforce stay connected and productive wherever work happens.

EXPLORE MORE
Manufacturing workforce benefiting from connected workplace services and improved employee experience
Manufacturing

Reducing workplace complexity across the enterprise

DXC simplified Bridgestone's workplace environment, creating a more connected employee experience while reducing operational complexity.

EXPLORE MORE
Modern workplace technology experience enabled by DXC workplace services for O-I Glass employees
Manufacturing

DXC helps O-I Glass create a modern technology experience

The manufacturer deployed DXC UPtime™ Experience Platform to enable friction-free technology experiences for its employees.

EXPLORE MORE

Beyond Tools: How AI-Augmented Teams Deliver a 50% Better Digital Employee Experience

Predicts 2026: AI Will Shift Digital Workplace Focus From Tools to AI-Augmented People

Download the report

Reimagining the workplace around people

The future workplace isn't about giving employees more technology. It's about removing technology from the experience altogether. By bringing together Agentic AI, intelligent orchestration and human expertise, we're creating workplaces where people simply achieve what they set out to do—without thinking about the systems making it possible.

Kelly Candler Global Offering Lead, Worklplace & Business Process Services, DXC Technology

What makes frictionless workplace experiences possible

Support Services

DXC Support Services replaces the wait and friction of traditional IT support with agentic AI at the core of every interaction. Issues resolve autonomously wherever possible—without new tools or habits—meeting employees in Teams, chat, voice, and email. Complex cases route instantly to the right specialist. Supporting 36+ million contacts annually across 56 person to person and 109 digital languages and recognized as a leader by ISG and Nelson Hall, DXC gets employees back to productivity faster.

LEARN MORE

Device Services

DXC Device Services simplifies managing large, diverse device fleets so employees never feel the complexity. Lifecycle management, AI-driven device intelligence, and performance-based refresh bundle into a single managed service—devices arrive ready to work and stay that way. Self-healing automation resolves common issues before they reach the service desk, while AI scoring determines when a device actually needs refreshing instead of following a fixed schedule. Managing 6.9+ million devices and 1+ million virtual desktops globally, DXC is a recognized leader in device services.

LEARN MORE

Workplace Experience

Hybrid work makes collaboration harder to standardize—employees struggle to find the right space or tool, and management lacks visibility into how meeting rooms and platforms are actually used. DXC Workplace Experience transforms disconnected collaboration tools and legacy systems into a connected, standardized experience with vendor-agnostic meeting room hardware. Managing 5+ million seats and 15,000 meeting rooms globally, DXC is recognized for its Workplace Services by ISG and Nelson Hall.

LEARN MORE

Built on the technologies you already trust

DXC works closely with the world's leading workplace technology providers to integrate AI, cloud, collaboration, endpoint management and digital workflow capabilities into a single, intelligent employee experience.

Rather than replacing existing investments, we help customers maximize the value of the platforms they already rely on every day.

Connect with a DXC Workplace Expert

The workplace has changed. Your IT experience should change with it.

CONTACT US

Proven where it matters

We turn global scale into better workplace experiences. Every customer engagement benefits from decades of operational expertise, AI-driven automation and insights gained from supporting hundreds of enterprise environments worldwide.

At a glance
  • 435+ enterprise customers
  • Operations in 70 countries
  • 7 million managed devices
  • 5 million Microsoft 365 seats supported
  • Support for 109 digital languages
Reimagining the employee experience

Wherever your employees work, DXC helps create a connected, consistent and intelligent experience designed around the people who use it.

The workplace keeps improving itself

A modern workplace shouldn't depend on constant manual intervention.

AI automation, self-healing devices and DXC OASIS continuously optimize workplace performance, giving IT a single view across the environment while reducing day-to-day effort.

Problems are prevented—not reported

By the time someone contacts the service desk, productivity has already been lost.

The solution continuously detects and resolves many issues before employees notice them, reducing operational complexity by 40%, cutting service desk calls by 60% and returning more than 15 productive hours every month to every employee.

Employees stay in the flow

People shouldn't stop work to deal with technology.

Support meets employees where they already work, delivering fast, personalized help without disrupting productivity.

Technology works together

Employees shouldn't have to navigate the systems behind their work.

DXC connects AI, automation and workplace services through a single orchestration layer, turning fragmented technologies into one seamless experience for employees and one operational view for IT.

Why today's workplace falls short

Employees navigating disconnected workplace systems and fragmented digital workplace services

Too many technologies. Not enough connection.

Organizations have invested heavily in workplace technology over the last decade. The problem isn't a lack of capability. It's that platforms, workflows and support models often operate independently, creating unnecessary complexity for both employees and IT.

Employee working while workplace services monitor and resolve issues proactively

Employees experience the symptoms. IT sees the tickets.

Modern workplaces need to anticipate problems before they disrupt work—not simply resolve them faster.

Workplace analytics dashboard measuring digital employee experience outcomes

Availability isn't the same as productivity.

Traditional SLAs measure whether systems are running. They don't measure whether employees can actually do their jobs effectively. That's why DXC measures workplace experience through XLAs—capturing the outcomes that matter most to the business.

Employees benefiting from intelligent workplace automation and connected workplace solutions

A workplace that works the way your people do.

Imagine technology that detects issues, diagnoses problems, recommends actions and often resolves them automatically. That's what intelligent orchestration makes possible.

1/4

Insights

Business professional using AI-powered workplace solutions to improve employee experience

Transforming the digital workplace with agentic AI

Explore how AI-powered agents are helping enterprises create more adaptive workplaces, automate tasks and deliver more personalized employee experiences.

Read now
Modern office environment supported by intelligent orchestration and digital workplace services

DXC OASIS changes managed services forever

DXC Workplace Services leverages DXC OASIS's agentic AI workflows to orchestrate the employee workplace. Discover how intelligent orchestration connects systems, data and AI agents to help enterprises move from reactive operations to predictive, adaptive and continuously improving services.

Read now
Employee accessing secure workplace services across mobile and desktop devices

Overcoming productivity killers in the enterprise

Promote efficiency for your workforce by applying advanced technologies, including artificial intelligence, and fostering an always-on digital ecosystem available to workers anytime, anywhere.

Read now

The workplace has changed.

Your IT experience should change with it.

Talk to a DXC Workplace expert.

Yes, you can email me and process my data for marketing purposes. Learn more
FAQ