DXC Practice for Microsoft Customer Care Centre

Our secure DXC Practice for Microsoft Support Portal is available for all supported products for customers with an approved DXC Practice for Microsoft Support Agreement

https://supportapac.microsoftcrmportals.com/

Access to the DXC Practice for Microsoft Support Portal can be requested via email to Eclipse.SupportAPAC@dxc.com by providing the proposed authorised user’s full name, phone and email contact details. Once authorisation is verified, credentials will be sent directly to that user via return email.

AU  |  NZ  |  FIJI

 

Australia (APAC) Support

All products: https://supportapac.microsoftcrmportals.com/

Microsoft Dynamics™ 365 Finance & Operations / Microsoft Dynamics™ AX
Email: Eclipse.SupportAPAC@dxc.com
Phone: Priority 1 critical incident reporting +61 2 6610 9077  or 1300 368 967

Microsoft Dynamics™ 365 Customer Engagement / Microsoft Dynamics™ CRM
Email: Eclipse.SupportAPAC@dxc.com
Phone: Priority 1 critical incident reporting +61 2 6610 9081 or 1300 131 038

Microsoft Dynamics™ 365 Business Central / Microsoft Dynamics™ NAV
Email: Eclipse.SupportNAVapac@dxc.com
Phone: Priority 1 critical incident reporting  1300 556 193   

Microsoft Dynamics™ GP
Email: Eclipse.SupportGPapac@dxc.com
Phone: Priority 1 critical incident reporting  1300 131 025    

Infor™ SunSystems
Email: Eclipse.SupportSUN@dxc.com
Phone: Priority 1 critical incident reporting 1300 136 025   

 

New Zealand Support

All products: https://supportapac.microsoftcrmportals.com/

Microsoft Dynamics™ 365 Finance & Operations / Microsoft Dynamics™ AX
Email: Eclipse.SupportAPAC@dxc.com
Phone: Priority 1 critical incident reporting  +64 9 954 4062  or  05084 DYNAX (05084 396 29)

Microsoft Dynamics™ 365 Customer Engagement / Microsoft Dynamics™ CRM
Email: Eclipse.SupportAPAC@dxc.com
Phone: Priority 1 critical incident reporting  +64 9 954 6240 or  05084 DYNCRM (05084 396 276)   

Microsoft Dynamics™ 365 Business Central / Microsoft Dynamics™ NAV
Email: Eclipse.SupportNAVapac@dxc.com
Phone: Priority 1 critical incident reporting  05084 DYNNAV (05084 396 628)   

Microsoft Dynamics™ GP
Email: Eclipse.SupportGPapac@dxc.com
Phone: Priority 1 critical incident reporting  05084 DYNGP (05084 396 47)   

Infor™ SunSystems
Email: Eclipse.SupportSUN@dxc.com
Phone: Priority 1 critical incident reporting  0508 SUNSUP (0508 786 787) 

 

Fiji Support

All products: https://supportapac.microsoftcrmportals.com/

MYOB PayGlobal / Key Pay / Employment Hero Pay / DXC Business Pay 
DXC Eclipse eSupport: https://supportapac.microsoftcrmportals.com/
Email: DL_ECL_FijiSupportPayGlobal@dxc.com
Email: Eclipse.SupportKeyPay@dxc.com
Phone (AU): +61 2 9692 3059
Phone (NZ): +64 9 590 0202 
Phone (Fiji): +67 9 331 9696

SunSystems
Email: DL_ECL_FijiSupportSun@dxc.com
Phone: Priority 1 critical incident reporting  +679 331 9696   

Microsoft Dynamics™ NAV
Email: DL_ECL_FijiSupportDynNAV@dxc.com
Phone: Priority 1 critical incident reporting  +679 331 9696    

Microsoft Dynamics™ 365 Customer Engagement / Microsoft Dynamics™ CRM
Email: Eclipse.SupportAPAC@dxc.com
Phone: Priority 1 critical incident reporting +61 2 6610 9081