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Enterprise Applications Services for ServiceNow

Automate and optimize workflows and processes to accelerate enterprise transformation with DXC and ServiceNow.

Transform work at scale and position for growth

DXC and ServiceNow work together to provide industry-specific, pervasive workflows. Our IT modernization approach drives greater operational resilience, accelerating your business transformation to deliver better employee and customer experiences and increased returns on investment.


15+ years
leading the ServiceNow partner ecosystem
1,800+
DXC ServiceNow consultants
7,200+
global DXC ServiceNow implementations
100+
Global AI-certified engineers in dedicated GenAI Center of Excellence

DXC’s ServiceNow expertise earns Leader ranking in 2025 ISG report

DXC has been recognized as a Leader in the 2025 ISG Provider Lens™ ServiceNow Ecosystem Partners Quadrant Report, excelling across the U.S., Europe and APJ in all three domains: Consulting and Implementation Services, Managed Services, and Innovation.

Among our other strengths, the report highlighted DXC’s Center of Excellence on ServiceNow, which “combines its industry and implementation expertise with ServiceNow’s GenAI solutions to streamline AI adoption for customers.” It also noted that “DXC has become a preferred partner for ServiceNow Impact, an AI-powered solution designed to help reduce client time to value and maximize ROI.”

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Read the reports

DXC recognized as Best in Class for ServiceNow Services in Europe

DXC Technology has been recognized for our overall capability in ServiceNow services in Europe.  Download the report to review the full assessment.

Capabilities

Human experience management

Accelerate the modern workforce with human experience management solutions that connect your employees to your business goals and facilitate new system capabilities.

Enterprise application management

Reduce operating cost, increase service quality, and accelerate time to value through DXC’s digital IT operations management platform. Your enterprise applications run program will leverage DXC’s standard processes and delivery model based on industry standards that are enhanced through automation, analytics and AI/ML to maximize your IT investments.

Operational resilience

Disruption to services, systems and processes will occur, but with DXC organizations have the ability to continuously respond, recover, prevent, and most importantly learn and adapt from service disruption.  DXC has developed a holistic framework to effectively manage risk.

IT operations

IT Operations enable organizations to gain visibility across infrastructure and applications, maintain service health, and optimize cloud delivery and spend.

Intelligent customer experience

Ensure you are meaningfully engaging with customers by bringing together advisory, technology and workforce capabilities that enhance the customer experience and reduce costs.  To find out where you are on the customer experience journey, take our assessment.

City of Milan

Public Sector

City of Milan

DXC and ServiceNow improve delivery of medical supplies for the City of Milan during crisis.

Travel, Transportation and Hospitality

Swiss Federal Railways

The Swiss government’s largest transport company now efficiently manages customer enquiries, using an integrated end-to-end process to unify and categorize passenger data from multiple support channels.

Energy

Nordex

Nordex raised global workplace safety with DXC HSE Management Suite, application development, Corporate Incident Response, analytics and a central workflow Now Platform.

A 12-point framework for operational resilience

Improving your business' approach to operational resilience can greatly minimize its risk when business disruptions occur. That includes external disruptions such as natural disasters, extreme weather conditions and far-reaching medical crises. It also includes internal disruptions such as system outages.