Provide a digital-first support experience to efficiently resolve issues and help employees work without disruption.
In today's hybrid work environments, employees are looking for improved IT support experiences. To provide efficient and timely help to them, at an optimal cost, you need to adopt a digital-first support experience, complemented by site support including depot services, self-service IT lockers and vending machines.
DXC's Support Services empower employees with a consumer-like, personalized experience to resolve issues quickly and get more work done. Our digital support capabilities are powered by AI, automation, and predictive and proactive analytics to enable self-service, reduce manual processes and help employees work without disruption. We turn support services into an important driver that fuels business growth, rather than a high-priced cost center.
Employees want to focus on their work, not on IT support. Use the power of our advanced technology to promote that outcome.
“DXC has brought their expertise, their experience and their best practice to us to improve our end user experience on our service desk and our desktop space, and modernize our support platform. DXC is helping us bring innovation to our end-user services. Their expertise and experience are driving AI, ML and automation across our network and desktop space,” said John Waggoner, CTO, Textron.”
John Waggoner
CTO, Textron
In the latest 2025 ISG Provider Lens® Future of Work Services Quadrant Report, ISG ranked DXC Technology as a Leader in various categories in regions including the US, UK and Brazil. Among our multiple strengths ISG cited our AI-first automation and AI-augmented services that help drive secure, sustainable, experience-centric enterprise transformation.
Vale, one of the world's largest mining companies, and DXC have launched Oxygen, a transformative initiative aimed at enhancing the companye's Digital Employee Experience. Key innovations included Smart Digital Lockers to collect devices without traveling, a Virtual Service Lounge for instant remote support and proactive monitoring to resolve issues before they disrupt work.
Manufacturing
Manufacturing
Banking and Capital Markets
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